Terms of service

TERMS OF SERVICE

Effective Date: October 31, 2026

These Terms of Service (“Terms”) govern your access to and use of https://oxyblix.com (the “Website”) and your purchase and use of products sold by Oxyblix LLC, including vitamins, dietary supplements, nutritional products, wellness products, and related goods (“Products”).

By accessing the Website, creating an account, placing an order, checking the box indicating acceptance of these Terms, or purchasing or using any Product, you acknowledge that you have read, understood, and agree to be bound by these Terms.

If you do not agree to these Terms, do not use the Website or purchase Products.

1. ELIGIBILITY

You must be at least 18 years old, or the age of legal majority in your jurisdiction, to purchase Products from us.

Products intended for children or minors must be purchased and administered by a parent or legal guardian in accordance with the Product label and the advice of an appropriate healthcare professional.

2. IMPORTANT HEALTH AND MEDICAL DISCLAIMER

The information provided on our Website, Product pages, packaging, advertisements, social media accounts, emails, educational materials, blogs, or other communications is provided for general informational purposes only.

Nothing provided by Oxyblix LLC is intended to constitute medical advice, diagnosis, treatment, or a substitute for advice from a physician, pharmacist, registered dietitian, or other qualified healthcare professional.

You should consult a qualified healthcare professional before beginning any dietary supplement, particularly if you:

  • are pregnant or breastfeeding;
  • are under medical supervision;
  • have a diagnosed or suspected medical condition;
  • take prescription or over-the-counter medications;
  • take other vitamins, supplements, herbs, or nutritional products;
  • have allergies or known sensitivities;
  • are preparing for surgery;
  • have previously experienced an adverse reaction to a dietary supplement; or
  • are purchasing a Product for a child.

Never disregard professional medical advice or delay seeking medical care because of information obtained from our Website.

3. FDA DISCLAIMER

Where applicable to claims made regarding our dietary supplements:

These statements have not been evaluated by the Food and Drug Administration. These products are not intended to diagnose, treat, cure, or prevent any disease.

Individual Product labels and Product pages may contain additional warnings, directions, and disclaimers.

You are responsible for reviewing all Product information before use.

4. INDIVIDUAL RESULTS MAY VARY

Dietary supplements may affect individuals differently.

We do not guarantee that any Product will produce a particular result, improvement, benefit, or outcome.

Testimonials, reviews, before-and-after information, customer experiences, or statements regarding Product results represent individual experiences and do not guarantee that you will experience the same or similar results.

5. ASSUMPTION OF RISK

You understand and acknowledge that the use of vitamins and dietary supplements may involve risks, including, without limitation:

  • allergic reactions;
  • ingredient sensitivities;
  • digestive discomfort;
  • adverse reactions;
  • interactions with prescription or over-the-counter medications;
  • interactions with other supplements;
  • effects resulting from underlying health conditions;
  • effects resulting from excessive dosage;
  • effects resulting from combining multiple Products;
  • individual differences in metabolism or sensitivity; and
  • risks associated with misuse or use contrary to the Product label.

To the fullest extent permitted by applicable law, you voluntarily assume the risks normally associated with the proper use of dietary supplements.

This provision does not waive or limit any rights or claims that cannot legally be waived, including liability that applicable law imposes for defective, contaminated, adulterated, or unlawfully marketed Products, gross negligence, fraud, or willful misconduct.

6. CUSTOMER RESPONSIBILITY

You agree to use each Product only as directed on its packaging or labeling.

You agree not to intentionally exceed the recommended serving size unless directed by a qualified healthcare professional.

You are responsible for determining, in consultation with an appropriate healthcare professional when necessary, whether a Product is appropriate for you.

You should carefully review:

  • the Supplement Facts panel;
  • ingredient list;
  • allergen information;
  • recommended serving;
  • warnings;
  • age restrictions;
  • storage instructions; and
  • expiration or best-by information

before using a Product.

You should not use a Product if its safety seal is missing, damaged, or appears to have been tampered with.

7. MEDICATIONS AND MEDICAL CONDITIONS

Certain dietary ingredients may interact with medications, medical conditions, procedures, or other supplements.

The availability of a Product for purchase on our Website does not mean the Product is appropriate or safe for every individual.

Customers taking medications or receiving medical treatment should consult their healthcare provider or pharmacist regarding possible interactions before using a Product.

8. ADVERSE REACTIONS

If you experience a suspected serious adverse reaction after using a Product, discontinue use and seek appropriate medical attention.

In a medical emergency, call 911 or your applicable local emergency service.

You may also report suspected adverse reactions to us at:

Email: customercare@oxyblix.com
Phone: 9394331911

Providing an adverse-event report to us is not a substitute for obtaining emergency or professional medical care.

We reserve the right to request information reasonably necessary to investigate Product-quality complaints or adverse-event reports.

9. PRODUCT INFORMATION

We make reasonable efforts to provide accurate Product descriptions, photographs, ingredient information, pricing, and other information.

However, Product packaging, formulation, labeling, appearance, ingredient sourcing, or manufacturer information may occasionally change.

Customers should always rely on the physical Product label for the most current directions, warnings, ingredients, and allergen information before use.

If there is a material discrepancy between the Product received and the Product ordered, contact us before using the Product.

10. THIRD-PARTY PRODUCTS

Some Products offered through the Website may be manufactured, packaged, or supplied by third parties.

Third-party trademarks, Product descriptions, and manufacturer information belong to their respective owners.

Nothing in this section eliminates any responsibility that Oxyblix LLC may have under applicable law as a seller, distributor, importer, private-label distributor, or other responsible party.

11. NO UNAUTHORIZED MEDICAL CLAIMS

Customer reviews, comments, testimonials, social-media posts, questions, or other user-generated content do not necessarily represent the views of Oxyblix LLC.

We reserve the right to remove content that claims that a dietary supplement diagnoses, treats, cures, or prevents a disease or that otherwise violates applicable laws, these Terms, or our content policies.

12. PRODUCT RECALLS AND SAFETY ACTIONS

We reserve the right to:

  • discontinue any Product;
  • suspend sales;
  • restrict distribution;
  • notify customers of safety information;
  • issue voluntary recalls;
  • cooperate with manufacturers
  • replace affected Products; or
  • issue refunds when appropriate.

Customers agree to follow safety and recall instructions communicated by us, a Product manufacturer, or a government regulatory agency.

13. ORDERS

All orders are subject to acceptance and Product availability.

We reserve the right to cancel, limit, refuse, or refund an order where reasonably necessary due to:

  • suspected fraud;
  • pricing or listing errors;
  • inventory errors;
  • Product recalls;
  • suspected unauthorized resale;
  • regulatory restrictions;
  • shipping restrictions; or
  • other legitimate business or safety reasons.

If we cancel an order after payment has been processed, we will issue any refund required under applicable law.

14. PRICING

Prices may change without prior notice.

We attempt to ensure that pricing displayed on our Website is accurate. If an obvious pricing or typographical error occurs, we reserve the right to correct the error and cancel or refund affected orders as permitted by applicable law.

15. SHIPPING

Shipping estimates are estimates and are not guarantees unless expressly stated otherwise.

We are not responsible for delays caused by carriers, severe weather, natural disasters, government actions, incorrect customer addresses, or other circumstances beyond our reasonable control, subject to any rights provided to consumers under applicable law.

Customers are responsible for providing accurate shipping information.

16. RETURNS AND REFUNDS

Returns and refunds are governed by our separately posted Return and Refund Policy, which is incorporated into these Terms by reference.

Because dietary supplements are consumable goods, opened or used Products may not be eligible for return except where otherwise required by law or where the Product is defective, damaged, incorrect, or subject to another applicable guarantee or legal right.

Nothing in our return policy limits any non-waivable consumer rights.

17. LIMITATION OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, Oxyblix LLC, ITS OWNERS, MEMBERS, MANAGERS, OFFICERS, EMPLOYEES, AFFILIATES, AND AGENTS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES ARISING FROM OR RELATED TO THE WEBSITE, A TRANSACTION, OR THE USE OR MISUSE OF A PRODUCT.

WHERE PERMITTED BY LAW, OUR AGGREGATE CONTRACTUAL LIABILITY ARISING FROM A PARTICULAR PURCHASE WILL NOT EXCEED THE AMOUNT ACTUALLY PAID BY THE CUSTOMER FOR THE PRODUCT GIVING RISE TO THE CLAIM.

THESE LIMITATIONS DO NOT APPLY TO LIABILITY THAT CANNOT LAWFULLY BE LIMITED OR EXCLUDED, INCLUDING WHERE APPLICABLE CLAIMS INVOLVING DEFECTIVE PRODUCTS, PERSONAL INJURY, GROSS NEGLIGENCE, FRAUD, WILLFUL MISCONDUCT, OR STATUTORY CONSUMER RIGHTS.

Some jurisdictions do not permit certain exclusions or limitations of liability. In those jurisdictions, these limitations apply only to the maximum extent permitted by law.

18. NO WARRANTIES BEYOND THOSE REQUIRED BY LAW

Except for warranties expressly stated by us or required under applicable law, the Website and Products are provided without additional representations or warranties, whether express or implied.

We do not warrant or guarantee that:

  • a Product will achieve a particular result;
  • a Product will be suitable for every individual;
  • a customer will not experience an adverse reaction; or
  • Website information will be free from every typographical or technical error.

Nothing in these Terms excludes warranties, guarantees, remedies, or consumer protections that cannot legally be excluded.

19. MISUSE OF PRODUCTS

Oxyblix LLC is not responsible, to the fullest extent permitted by law, for damages caused by a customer's:

  • intentional misuse of a Product;
  • use contrary to labeled directions or warnings;
  • use after the expiration date;
  • improper storage;
  • unauthorized modification of a Product;
  • combination of Products contrary to professional medical advice;
  • intentional consumption exceeding the recommended dosage; or
  • use of a Product after being advised by a healthcare professional not to use it.

This provision does not apply to the extent the alleged harm was independently caused by a Product defect or conduct for which liability cannot legally be excluded.

20. INDEMNIFICATION

To the fullest extent permitted by law, you agree to indemnify and hold harmless Oxyblix LLC and its owners, officers, employees, affiliates, and agents from third-party claims, losses, liabilities, and reasonable costs arising from your:

  • intentional misuse of Products;
  • unauthorized resale or relabeling of Products;
  • violation of these Terms;
  • violation of applicable law; or
  • infringement of another person's rights.

This indemnification obligation does not apply to claims caused by Oxyblix LLC's own unlawful conduct, gross negligence, willful misconduct, or Product defects for which Oxyblix LLC is legally responsible.

21. INTELLECTUAL PROPERTY

The Website and its original content, including logos, branding, photographs, graphics, text, Product presentation, and other materials, are owned by or licensed to Oxyblix LLC and are protected by applicable intellectual-property laws.

You may not copy, reproduce, distribute, modify, sell, or commercially exploit our proprietary materials without written permission.

22. PROHIBITED USE

You may not use the Website:

  • for unlawful purposes;
  • to commit fraud;
  • to obtain Products for illegal distribution;
  • to interfere with Website security;
  • to impersonate another person;
  • to submit false payment information;
  • to scrape or commercially reproduce Website content without permission; or
  • to violate another person's intellectual-property or privacy rights.

23. FRAUD AND CHARGEBACKS

Customers agree to contact us regarding legitimate order problems before initiating a knowingly false or fraudulent payment dispute.

We reserve the right to provide transaction records, delivery confirmation, acceptance of these Terms, communications, and other relevant documentation to payment processors, banks, and financial institutions when responding to a payment dispute or chargeback.

Nothing in this section prevents a customer from exercising legitimate rights to dispute unauthorized or improper charges.

24. PRIVACY

Our collection and use of personal information is governed by our separately posted Privacy Policy.

Customers should review the Privacy Policy before using the Website or placing an order.

25. GOVERNING LAW

These Terms are governed by the laws applicable in the Commonwealth of Puerto Rico, without regard to conflict-of-law principles, except where applicable federal law or mandatory consumer-protection laws require otherwise.

Nothing in this provision deprives a consumer of protections that cannot lawfully be waived under the laws applicable to that consumer.

26. SEVERABILITY

If any provision of these Terms is determined to be invalid, illegal, or unenforceable, the remaining provisions will remain in effect to the fullest extent permitted by law.

Any invalid provision shall be interpreted or limited only to the extent necessary to make it enforceable where legally permissible.

27. NO WAIVER

Our failure to enforce any provision of these Terms on one occasion does not constitute a waiver of our right to enforce that provision in the future.

28. CHANGES TO THESE TERMS

We may update these Terms periodically to reflect changes in our business practices, Products, Website, or applicable law.

The revised Terms will be posted with a new Effective Date.

Changes will apply prospectively except where otherwise permitted by law.

29. ENTIRE AGREEMENT

These Terms, together with our Privacy Policy, Return and Refund Policy, Shipping Policy, and any other policies expressly incorporated by reference, constitute the agreement between you and Oxyblix LLC regarding use of the Website and purchase of Products.

30. CONTACT INFORMATION

Questions regarding these Terms may be directed to:

Oxyblix LLC
70 Calle Girasol
Isabela, Puerto Rico 00662

Email: customercare@oxyblix.com
Phone: 9394331911

By completing a purchase, you acknowledge that you have had an opportunity to review these Terms and agree to be bound by them.